Contact Us
We are here to help with any questions about your travel plans
We would love to hear from you
Whether you have a question about features, pricing, or anything else, our team is ready to answer all your questions.
Need Immediate Help? - Nigeria
Our customer support team is ready to assist you with any questions.
Need Immediate Help? - Equatorial Guinea
Our customer support team is ready to assist you with any questions.
Software Development / IT Support
Need a website for your business or IT support to automate your operations or integrate your business with AI? Please reach out to Gabriel
Contact Information
Head Office - Malabo
Visit our main office in Equatorial Guinea
No. 378 Calle Bata Quatro AcesBioko Norte, Malabo
Guinea Equatorial
Branch Office - Mercado Central
Visit our branch office
No. 8 Mercado CentralMalabo, Guinea Equatorial
Nigeria Office
Visit our Aba office
No. 198, Aba Owerri RoadAba, Nigeria
Working Hours
We're available:
- Monday - Friday: 8am - 6pm
- Saturday: 9am - 4pm
- Sunday: Closed
Frequently Asked Questions
Find quick answers to common questions about our services
How do I cancel or modify my booking?
You can cancel or modify your booking by logging into your account and going to "My Trips." Alternatively, you can contact our customer support team for assistance.
What is your refund policy?
Our refund policy varies depending on the type of booking and the provider's terms. You can find specific refund information on the booking confirmation page before finalizing your purchase.
How do I contact customer support?
You can reach our customer support team via email at support@betextravels.com, by phone at +234 801 234 5678, or through the live chat feature on our website and mobile app.
Do you offer travel insurance?
Yes, we offer travel insurance options through our trusted partners. You can add insurance during the booking process or contact our team to add it to an existing reservation.
Find Us
Visit our office or reach out to our global support centers
Betex Travels Head Office
No. 378 Calle Bata Quatro AcesBioko Norte, Malabo
Guinea Equatorial